Does anyone out there know if the Newburyport Starbucks is on the hit list?
Alex Beam is often on-target and I think he nails this one. I was studying for a Masters in Business in the late 1990's and I got sick of reading case studies about the brilliance of the Starbucks concept. The real concept was more along the lines of Big Tobacco....add lots of nicotine/caffeine, pretend it's not addictive, expand the delivery system, and max out the customer base.
Of course coffee doesn't kill...my post would be more coherent but I haven't finished my second cup o' joe.